Services FAQs

The key benefits are to give people a way to unload the complexities associated with backups, especially the difficulty of managing backup solutions from an application perspective, managing tapes, and trying to deal with tapes offsite vaulting. It is in combination with the need to reduce capital and operating costs. And finally, the biggest driver is lower risk, particularly for small to medium-sized businesses, mobile users or remote offices. Backup is always available but in terms of reliability or the ability of an organization to effectively recover data, a lot of businesses are only getting by and there is a lot of concern about massive data loss.

• Even if you don't get a structured service level agreement (SLA) from a service provider during the pre-sales period, if you're a company you can get one before you commit to some kind of service like this.
• At a minimum, this form of agreement will provide information regarding the quality of service, how often you are expected to bring down the service for maintenance or scheduled or unplanned downtime. Are they truly 24/7, every day of the year, or do they have conditions under which they are not always available?
• Backup and restore will rarely see guaranteed speeds and results. But you should certainly look for service providers to be able to measure as a practical approach beyond the contract, either during the pre-sales phase or during the initial deployments.

Backups start at midnight and are performed daily. Backups are stored on-campus and maintained for 30 days.

On site or in the cloud, it is always good practice to test your backups and I strongly recommend that you do so on a regular basis.

You will receive an email or call from our support team to upgrade your plan.

This is a direct hit for small businesses. This form of service to organizations is a really good deal. Powerful advantages can also be seen in medium-sized companies with less than 1,000 workers and a traditional home backup solution but with most of their workforce remote. So, it's been a great surprise to see the technology adopted for different purposes by a wide range of company sizes, but when you look at the cause of why you're doing it, many of the root causes are very similar. It has to do with the difficulty of handling backups and places where backup managers or individuals are not generally trained or certified to do simple day-to-day activities.

Your backups are stored safely in our tier 4 data center in USA & INDIA Location.

If you are making any major changes in your data then you should take a backup every 3 days.

Cybersecurity refers to the computer network security specialization which consists of technologies, policies, and procedures which protect networked computer systems from unauthorized use or harm. Generally speaking, issues related to cybersecurity can be divided into two complementary areas:

• Cyber attacks, which are basically offensive and focus on network penetration techniques.
• Cyber defenses, which are essentially defensive and highlight countermeasures designed to prevent or minimize cyber attacks.

A possible cyber threat that can be given a probability of occurrence and can be used for cyber risk assessment.

Malware is an umbrella word derived from "malicious software" which refers to any program that is intrusive, harmful or damaging to the computer and network systems. Malware can take many forms, which includes, but is not limited to, computer viruses, worms, trojan horses, bots, spyware, rogueware, and other malware. Many active threats to malware are typically worms or trojans, rather than viruses.

Yes, Cloud providers offer efficiency, scalability, measured service, and other cost efficiencies but often present potential security challenges associated with government data protection, access, and storage. While analyzing cloud computing in general and the various deployment models (public, private, hybrid, community) the overall economic cost and different security elements of cloud services must be fully understood. Consumer-based cloud services used by government employees present potential challenges because they do not have rigorous security checks.

Ransomware is a form of malicious software that infects a device and prevents access by users until it is paid a ransom to unlock it. Ransomware variants have been identified for many years, and sometimes by displaying an on-screen warning attempt to extort money from victims. These warnings usually state that the user's devices were locked or that the user's files were encrypted. Users are told that connection will not be restored until a ransom is paid.

• For all sensitive information using a data backup and recovery plan. Perform and check daily backups to mitigate the effect of data or system failure and to speed up recovery. Note that ransomware can also impact network-connected backups; sensitive backups are to be removed from the network for optimum security.
• Keep up to date with the new updates to the operating system and applications. Most attacks target for vulnerable software and operating systems. Ensuring that these are patched with the latest updates greatly decreases the number of exploitable entry points that an attacker can reach.
• Maintain up-to-date anti-virus software, and check any downloaded software from the internet before executing.
• Restrict the right of users to install and run unauthorized software programs, and apply the "Least Privilege" principle to all systems and services. Limiting these rights can prevent malware from running or limit its capability to spread across the network.
• Avoid enabling email attachments to macros. If a user opens the attachment and makes macros, the malware will be executed on the machine by embedded code. Do not follow free Web links in emails.

A DDoS attack is an attempt to unavailability of a computer resource to its intended users. For example, a DDoS attack can flood bogus traffic on website servers, causing a website outage. For several reasons, people are launching those attacks to extort money, achieve revenge, gain a competitive advantage, destabilize a government, or stage a social or political protest.

Distributed Denial of Service (DDoS) is the result of a cyber attack in which a server or network resource for legitimate user traffic is unavailable. Denial of service occurs as a result of the attack-malicious interruption by a perpetrator (attacker) of a target host linked to the Internet.

To prevent DDoS attacks that could compromise your company data and intellectual property, it is important to create the best DDoS security for your business to avoid. DDoS security, otherwise known as DDoS mitigation, is essential for businesses to maintain as the threats to DDoS develop. The typical week-long DDoS attack costs less than $200, and there are more than 2,000 of them occurring every day worldwide. Organizations also pay a fraction of the cost of anti-DDoS mitigation services as compared to the damage caused by victims of an attack.

• DDoS is a form of denial of service (DoS) attack in which a perpetrator maliciously tries to interrupt the usual traffic of a target network or server by flooding Internet traffic in the surrounding networks.
• This usually involves co-opting and co-ordinating vast numbers of client computers with a Trojan virus to make requests to the same tool simultaneously.
• DDoS attacks, which are common for hackers because of their simplicity, can also be affordable if not lucrative, leading to malicious actors or hacktivists turning to this type of cyber attack.
• A DDoS attack typically maliciously floods an IP address with thousands of messages by using distributed servers and botnets. Victims of an attack cannot access systems or network resources to make legitimate requests because of unwanted traffic which drains the output of the network.

DDoS attack types vary from the ones that crash networks to the ones that flood services. Today's three main types of DDoS attacks are volume-based attacks that focus on network bandwidth, server-focused protocol attacks, and web-focused application attacks. Some of the DDoS tools include SYN Flood, HTTP Flood, UDP Flood, Smurf Attack, Fraggle Attack, Shrew Attack, Ping of Death, Slowloris, Application Layer Attacks, NTP Amplification.